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UK Facilities Management Market Research Report
May 2010

TABLE OF CONTENTS

1. EXECUTIVE SUMMARY 1

2. INTRODUCTION 5
2.1 Definitions 6
2.2 Methodology 7
2.3 Abbreviations 7
2.4 Market Positioning 8
2.5 UK Economy 8
2.6 Market Factors 15

3. MARKET SIZE AND TRENDS 18
3.1 Chapter Summary 19
3.2 Potential Market Size 20
3.3 Market Segmentation 22
3.4 Market Trends 29
3.5 Seasonality of Sales 34
3.6 Regional Sales 37

4. INDUSTRY STRUCTURE 40
4.1 Chapter Summary 41
4.2 Industry Development 41
4.3 Structure by Employment 43
4.4 Structure by Turnover 43
4.5 Company Profiles 44
4.5.1 Amey 44
4.5.2 Aramark 48
4.5.3 WS Atkins 49
4.5.4 Capita Business Services 53
4.5.5 Carillion Services 55
4.5.6 Carillion Services 2006 (formerly Mowlem Services) 58
4.5.7 Davis Service Group 59
4.5.8 Emcor Group (UK) 61
4.5.9 Balfour Beatty Engineering Services (formerly Haden Young) 63
4.5.10 Kellogg Brown & Root 65
4.5.11 Honeywell Control Systems 67
4.5.12 Integral UK 68
4.5.13 Interserve (Facilities Management) 71
4.5.14 ISS Facility Services 73
4.5.15 Johnson Controls 75
4.5.16 Mitie Group 76
4.5.17 OCS Group 79
4.5.18 Resource (UK) 82
4.5.19 Rentokil Initial 83
4.5.20 Serco 86
4.5.21 Skanska Rashleigh Weatherfoil 89
4.5.22 Sodexo 90

5. DEMAND STRUCTURE 97
5.1 Chapter Summary 98
5.2 Building & Construction 99
5.3 Construction Repair & Maintenance 100
5.4 Electricity Generating 109
5.5 Railways 114
5.6 Road Building 116
5.7 Water Supply 119
5.8 Sewage Disposal 127

6. FORECAST 130
6.1 Chapter Summary 131
6.2 Potential Market Size 131
6.3 Market Segmentation 145
6.4 Industry 146

7. FURTHER SOURCES & CONTACTS 147
7.1 Trade Associations 148
7.2 Trade Magazines 148
7.3 Trade Exhibitions 150

 

LIST OF TABLES

1: UK Potential Market for Facilities Management, 2005-2009 22
2: Segmentation of the UK Market for Facilities Management, by Type of Contract, 2005-2009 23
3: Proportional Changes in the Segmentation of the UK Market for Facilities Management, by Type of Contract, 2005-2009 25
4: Segmentation of the UK Market for Contracted Out Facilities Management, by Service,
2009 26
5: Support Services Provided by Food and Service Management Companies as Part of
Catering Contract, 2006 and 2007 28
6: Seasonality of Public Housing Repair & Maintenance Output, 2004-2008 34
7: Seasonality of Private Housing Repair & Maintenance Output, 2004-2008 35
8: Seasonality of Civil Engineering Output in the Electricity Sector, 2005-2009 35
9: Seasonality of Civil Engineering Output in the Railways Sector, 2005-2009 36
10: Seasonality of Civil Engineering Output in the Roads Sector, 2005-2009 36
11: Seasonality of Civil Engineering Output in the Water Sector, 2005-2009 37
12: Seasonality of Civil Engineering Output in the Sewerage Sector, 2005-2009 37
13: Regional Housing Repair & Maintenance Output, 2005-2009 38
14: Regional Public Non-residential Repair & Maintenance Output, 2005-2009 38
15: Regional Private Non-residential Repair & Maintenance Output, 2005-2009 39
16: Analysis of the Changes in the Structure of the Combined Facilities Support Activities
Industry, 2009 43
17: Analysis of the Employment Structure of the Combined Facilities Support Activities
Industry, 2009 43
18: Analysis of the Financial Structure of the Combined Facilities Support Industry Sector,
2009 44
19: Financial Analysis of Amey UK, 2004-2008 46
20: Turnover Analysis of Amey UK, by Division, 2008 47
21: Key Financial Ratios for Amey UK, 2004-2008 47
22: Financial Analysis of Aramark, 2004-2008 49
23: Key Financial Ratios for Aramark, 2004-2008 49
24: Financial Analysis of WS Atkins, 2005-2009 52
25: Key Financial Ratios for WS Atkins, 2005-2009 53
26: Financial Analysis of Capita Business Services, 2004-2008 54
27: Key Financial Ratios for Capita Business Services, 2004-2008 54
28: Financial Analysis of Carillion Services, 2004-2008 57
29: Key Financial Ratios for Carillion Services, 2004-2008 58
30: Financial Analysis of Carillion Services 2006, 2004-2008 59
31: Key Financial Ratios for Carillion Services 2006, 2004-2008 59
32: Financial Analysis of The Davis Service Group, 2005-2009 60
33: Key Financial Ratios for The Davis Service Group, 2005-2009 61
34: Financial Analysis of Emcor Group (UK), 2005-2009 62
35: Key Financial Ratios for Emcor Group (UK), 2005-2009 63
36: Financial Analysis of Balfour Beatty Engineering Services, 2004-2008 64
37: Key Financial Ratios for Balfour Beatty Engineering Services, 2004-2008 65
38: Financial Analysis of Kellogg Brown & Root, 2004-2008 66
39: Key Financial Ratios for Kellogg Brown & Root, 2004-2008 66
40: Financial Analysis of Honeywell Control Systems, 2004-2008 67
41: Key Financial Ratios for Honeywell Control Systems, 2004-2008 68
42: Financial Analysis of Integral UK, 2005-2009 70
43: Key Financial Ratios for Integral UK, 2005-2009 70
44: Financial Analysis of Interserve (Facilities Management), 2004-2008 72
45: Key Financial Ratios for Interserve (Facilities Management), 2004-2008 73
46: Financial Analysis of ISS Facility Services, 2004-2008 74
47: Key Financial Ratios for ISS Facility Services, 2004-2008 75
48: Financial Analysis of Johnson Controls, 2005-2009 75
49: Key Financial Ratios for Johnson Controls, 2005-2009 76
50: Financial Analysis of MITIE Group, 2005-2009 79
51: Key Financial Ratios for MITIE Group, 2005-2009 79
52: Financial Analysis of the OCS Group, 2005-2009 81
53: Key Financial Ratios for OCS Group, 2005-2009 81
54: Financial Analysis of Resource (United Kingdom), 2004-2009 82
55: Key Financial Ratios for Resource (United Kingdom), 2004-2009 83
56: Financial Analysis of Rentokil Initial, 2005-2009 85
57: Financial Analysis of Rentokil Initial, by Business Segment, 2008 and 2009 85
58: Key Financial Ratios for Rentokil Initial, 2005-2009 86
59: Financial Analysis of Serco, 2005-2009 88
60: Key Financial Ratios for Serco, 2005-2009 88
61: Financial Analysis of Skanska Rashleigh Weatherfoil, 2004-2008 90
62: Key Financial Ratios for Skanska Rashleigh Weatherfoil, 2004-2008 90
63: Financial Analysis of Sodexo, 2004-2008 92
64: Key Financial Ratios for Sodexo, 2004-2008 93
65: Financial Analysis of Sodexo Healthcare Services, 2004-2008 93
66: Key Financial Ratios for Sodexo Healthcare Services, 2004-2008 94
67: Financial Analysis of Sodexo Education Services, 2004-2008 94
68: Key Financial Ratios for Sodexo Education Services, 2004-2008 95
69: Construction Output in Great Britain, by Type, 2005-2009 99
70: Analysis of Repair & Maintenance Output in Great Britain, 2005-2009 101
71: Pathfinder Funding Allocations, 2005/06-2009/10 105
72: Analysis of Repair & Maintenance Output in the Public Housing Sector in Great Britain,
2005-2009 106
73: Analysis of Repair & Maintenance Output in the Private Housing Sector in Great Britain,
2005-2009 108
74: Analysis of Repair & Maintenance Output in the Public Non-Residential Sector in Great
Britain, 2005-2009 108
75: Analysis of Repair & Maintenance Output in the Private Non-Residential Sector in Great
Britain, 2005-2009 109
76: UK Nuclear Sites Planned Closure Dates 112
77: UK Capital Expenditure by the Electricity Generating Industry, 2004/05-2008/09 113
78: Government Support to the Rail Industry in Great Britain, 2003/04-2007/08 115
79: Rail Infrastructure in Great Britain, 2003/04-2007/08 116
80: Analysis of Public Road Infrastructure in Great Britain, by Type of Road, 2008 117
81: New Construction and Improvements of Roads, Motorways and All Purpose Trunk
Roads, 2003/04-2007/08 118
82: Civil Engineering New Road Construction Output in Great Britain, 2005-2009 118
83: Public and Private Civil Engineering Construction Output In the Roads Sector, 2005-2009 119
84: Analysis of Water Related Capital Expenditure, by Water and Sewerage Companies in
England and Wales, 2004/05-2008/09 120
85: Analysis of Sewerage Related Capital Expenditure in England and Wales, by Company, 2004/05-2008/09 122
86: Total Industry Leakage, 2004/05-2008/09 123
87: Water Leakage Levels, by Company, 2004/05- 2008/09 124
88: Water Leakage Levels Targets, by Company, 2008/09- 2009/10 124
89: Analysis of Scottish Water Capital Expenditure on Water and Sewerage Services,
2004/05-2008/09 126
90: Water Related Capital Expenditure in Northern Ireland, by Type, 2002/03-2006/07 127
91: Civil Engineering Construction Output by the Sewerage Industry in Great Britain,
2005-2009 128
92: Public and Private Civil Engineering Construction Output by the Sewerage Industry,
2005-2009 129
93: Forecast Repair & Maintenance Construction Output in Great Britain, 2010-2014 132
94: Forecast Repair & Maintenance Construction Output in Great Britain, by Type, 2010-2014 133
95: Forecast Power Generation Share by Fuel Type, 2009/2010-2016/2017 135
96: Forecast UK Capital Expenditure of the Electricity Generating Industry, 2009/10-2013/14 135
97: Highways Agency Indicative Budget, 2010-11 137
98: Local Transport Capital Funding by Central Government, Outturn and Forecast
2006/07-2010/11 137
99: Local Transport Funding by Central Government, Outturn and Forecast, by Type,
2006/07-2010/11 140
100: Forecast Civil Engineering Construction Output for the Roads Sector, 2010-2014 141
101: Total Proposed Capital Expenditure by Water and Sewerage Companies in England
& Wales, 2010- 2015 142
102: Forecast UK Capital Expenditure on the Water and Sewerage Industry,
2009/10-2013/14 143
103: Forecast UK Potential Market for Facilities Management, 2010-2014 144
104: Forecast Segmentation of the UK Market for Facilities Management, by Type of Contract,
2010-2014 145

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